Privacy Policy

Last Updated: July 2, 2026

Introduction

pixyit Inc. (“pixyit,” “we,” “our,” or “us”) operates the website www.pixyit.com and related services, including our online gallery, shop, kiosks, and any associated digital tools or applications, collectively, the "Services".

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Services. For information about artwork ownership, intellectual property rights, royalty programs, and user content licensing, please see our Terms of Use.

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide

We collect personal data when you:

Sign up for an account on our website or mobile app
Make a purchase through our online shop
Upload children's artwork to your gallery
Participate in a partnership program
Contact customer support

This data may include:

Identifiers: Name, email address, phone number, and billing/shipping address
Payment Information: Limited details necessary to process transactions. Payments are handled by third-party processors and we do not store full payment details.

Royalty Payouts: When a child's royalty balance reaches the payout threshold, we contact the parent or guardian via the email address on file to arrange a one-time payment. We do not store any payment account details. Payout is coordinated directly and any information shared during that process is not retained by pixyit.

Artwork: Digital images and related content uploaded by users, including titles, stories, dates, and descriptions associated with the artwork

B. Partner Program Data

When pixyit works with partners to run programs, such as community events, organizational activations, or interactive kiosk experiences, we may collect information to support those programs, including:

Participant first names and age or grade level (provided by a parent, guardian, or authorized program organizer)
Artwork submitted through partner programs or kiosks
Event or participation records

We collect only the minimum information necessary to run partner programs. We do not collect participant data beyond what is needed to display, celebrate, and support kids' creativity.

pixyit is designed to be used with parental consent. We encourage partners to obtain appropriate permissions before enrolling participants in pixyit programs.

C. Automatically Collected Data

Technical Data: IP address, browser type, operating system
Usage Data: Time spent on the site, pages visited, app interactions, kiosk interactions
Hosting: Our website is hosted on Wix, which may collect visitor information according to its own privacy policy.

2. How We Use Your Information

We use collected data to:

Operate and improve our website, app, and partner programs
Display user-submitted artwork in our gallery and partner showcases
Process orders and deliver products
Process royalty payouts to eligible participants
Support partner programs
Respond to customer inquiries and provide support
Send order updates and occasional emails about pixyit programs (you may opt out at any time)

We do not sell user data to third parties.

3. Children's Privacy & COPPA Compliance

We take children's privacy seriously. pixyit complies with the Children's Online Privacy Protection Act (COPPA).

We do not knowingly collect personal data directly from children under 13.
Parents or legal guardians may create accounts, upload artwork created by children under 13, and manage all submissions and purchases on their child's behalf.
Children under 13 are not permitted to create accounts or submit information directly.

If we learn that we have collected personal data from a child under 13 without verifiable parental consent, we will delete it promptly. Please contact us at privacy@pixyit.com with any concerns or deletion requests.

4. Educational Partner Programs and FERPA

When pixyit works with schools or educational institutions, we recognize that student information may be subject to the Family Educational Rights and Privacy Act (FERPA). In those cases:

We act as a service provider to the institution, not an independent data controller for student records.
We use participant information only to provide the agreed program services.
We do not disclose participant information to third parties except as needed to operate the program.
Educational partners retain control over student records and may request deletion at any time.

If you are an educational partner with questions about how pixyit handles participant data, please contact us at privacy@pixyit.com.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, improve user experience, support account login and checkout, remember preferences, and understand how visitors interact with our Services.

We use Google Analytics to understand website traffic and usage, including pages visited, time spent on the site, and how visitors interact with our website. You can learn more about how Google collects and processes data at Google's Privacy and Terms, and opt out using the Google Analytics Opt-Out Browser Add-on.

Our website is hosted on Wix, which may also use cookies in accordance with its own WIX's Privacy Policy.

You can manage or disable cookies through your browser settings. Some features, including account login, gallery access, and checkout, may not work properly if cookies are disabled.

We do not sell user data to third parties.

6. Sharing of Personal Information

We may share your information with:

Service Providers: For hosting, payment processing, royalty payouts, printing and fulfillment, and technical support
Partners: Limited information needed to support a specific program you or your child is enrolled in, consistent with the scope of that program
Legal Authorities: When required to comply with law or to protect our rights and the safety of our users

We do not share your information with third parties for marketing purposes.

7. Data Retention

We retain personal data for as long as needed to fulfill the purposes described in this policy. General guidelines:

Account information: Retained while your account is active and for up to 3 years after account closure, unless deletion is requested earlier
Order records: Retained for 7 years for tax, legal, and accounting purposes
Artwork and gallery content: Retained while your account is active. You may request removal at any time, subject to the limitations described in our Terms of Use.
Royalty payment records: Retained for 7 years for tax and legal compliance
Partner program records: Retained for the duration of the partnership and up to 2 years after, unless earlier deletion is requested

You may request deletion of your personal information at any time by contacting us at privacy@pixyit.com.

8. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the right to:

Know what personal information we collect and how it is used
Request deletion of your personal data (subject to exceptions)
Opt out of any future sale of personal data (we do not sell data)
Not be discriminated against for exercising your rights

To exercise your rights, contact us at privacy@pixyit.com.

9. Data Security

We use industry-standard security measures to protect your data, including:

Encryption for sensitive data in transit and at rest
Access controls limiting who can view personal information
Regular security reviews

No system is 100% secure. We recommend using strong passwords and taking care when sharing personal information online. If you believe your account has been compromised, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify users via email or a notice on our website. The updated policy will be effective as of the "Last Updated" date at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

pixyit Inc.
8 The Green, Suite A, Dover, DE 19901

Email: privacy@pixyit.com